1 March 2015
Information about Work Capability Assessments has now moved
Atos Healthcare exited our contract with Department for Work and Pensions (DWP) to deliver Work Capability Assessments (WCA) at the end of February 2015.
The new provider is known as Centre for Health and Disability Assessments and is delivering the service on behalf of MAXIMUS. Click here to go to the Centre for Health and Disability Assessments website.
The changes will not affect your benefit claim or payments and you should continue to attend any appointments as usual. The procedures for claiming any of the benefits that require an assessment have not changed.
If you have a form, letter or query that still refers to Atos Healthcare at the time the changes are introduced after 1 March 2015 there is no need to request new documentation. Centre for Health and Disability Assessments will have the details of any appointments that had been booked for you and arrangements are in place to ensure that Centre for Health and Disability Assessments will have all of the necessary information transferred to them. This also applies to any queries you might have about past appointments that you had with us. We no longer have access to case files relating to specific referrals and therefore would be unable to look into your query.
If you are claiming Industrial Injuries Benefit (IIDB) and are due for reassessment, Centre for Health and Disability Assessments will be able to assess your IIDB claim.
Atos Healthcare continues to deliver Personal Independence Payment (PIP) assessments in most parts of the UK. Information about these can be found in the PIP section of this website.
PIP Customer Service:
PIP Appointment line & Customer Service - click here
Email: PIP Customer Service
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