Personal Independence Payment - Our commitment to you
We will conduct a fair, accurate and objective assessment of how you are affected by your health condition. This will help the DWP to decide on your PIP entitlement.
We will treat you as an individual, listen to you and will strive to ensure you have a positive experience with us.
An approved Health Professional will assess you fairly and accurately and provide a report to the DWP about how you are affected by your health condition.
We aim to keep to your appointment time, and if not we will update you about any waiting time.
We will provide your consultation at an appropriate place. We also encourage you to bring a relative, carer or friend along to the consultation if you would find it helpful.
Atos Healthcare PIP Customer Relations
PO Box 1006
Alternatively, if you require further information please visit our feedback page.
PIP Customer Service:
PIP Appointment line & Customer Service - click here
Email: PIP Customer Service